Careers @ Astrology Forum


Astrology Forum is currently expanding its team and is hiring for multiple positions. We are looking for talented and passionate individuals to join our dynamic team. Please review the following job openings and consider applying if you meet the qualifications and are excited about contributing to our mission. Your expertise could be a perfect fit for our growing organization.

If you believe you are a good fit for any of the above-mentioned positions, we warmly invite you to apply and join our team's journey towards success.

Please submit your resume to: [email protected]

Position: English Editorial Content Writer

Number of Vacancies: Multiple

Key Responsibilities:

  1. Content Creation: Produce high-quality, engaging, and well-researched content for various platforms, including articles, blog posts, social media, and website content.
  2. Proofreading and Editing: Review and edit content to ensure clarity, accuracy, grammar, and adherence to the company's style and tone guidelines.
  3. Research: Conduct thorough research on a wide range of topics to gather information and insights that support the development of informative and compelling content.
  4. Content Strategy: Collaborate with the editorial team to develop and implement content strategies that align with the company's goals and target audience.
  5. SEO Optimization: Optimize content for search engines (SEO) to improve organic visibility and drive traffic to the company's digital platforms.
  6. Content Management: Organize and maintain a content calendar, ensuring timely delivery of content and adherence to deadlines.
  7. Market Trends: Stay updated with industry trends, audience preferences, and competitors' content to identify opportunities for improvement and innovation.
  8. Collaboration: Work closely with graphic designers, marketers, and other team members to create multimedia content and align content with marketing campaigns.
  9. Quality Assurance: Ensure that all content meets the highest standards of quality, accuracy, and authenticity.
  10. Content Promotion: Assist in the promotion of content through various channels, including social media, email marketing, and partnerships, to maximize its reach and impact.
  11. Analytics and Reporting: Monitor content performance using analytics tools, generate reports, and use data-driven insights to refine content strategies.
  12. Compliance: Ensure that all content complies with copyright, privacy, and legal regulations.

Qualifications:

  • Bachelor's degree in English, Journalism, Communications, or a related field.
  • Minimum of 4 years of experience in content writing/editing.
  • Exceptional writing, editing, and proofreading skills.
  • Proficiency in SEO and content optimization techniques.
  • Strong research and analytical abilities.
  • Creativity and adaptability to different writing styles and topics.
  • Familiarity with content management systems (CMS) and digital marketing tools.
  • Excellent time management and organizational skills.
  • Strong attention to detail and commitment to delivering error-free content.
  • Ability to work both independently and collaboratively in a team.
  • A passion for staying updated with current events, trends, and emerging technologies.

If you meet these qualifications and are eager to contribute your expertise to our editorial team, we encourage you to apply for this exciting opportunity.


Position: Senior Executive - Digital Marketing

Key Responsibilities:

  1. Digital Strategy Development: Develop and implement comprehensive digital marketing strategies that align with the company's goals and objectives.
  2. Campaign Management: Plan, execute, and monitor digital marketing campaigns across various platforms, such as social media, search engines, email, and display advertising.
  3. Content Creation: Generate high-quality, engaging content for online channels, including website, blogs, social media, and email marketing, to drive audience engagement and conversion.
  4. SEO Optimization: Optimize website content and structure for search engines to improve organic search rankings and drive organic traffic.
  5. Paid Advertising: Manage and optimize paid advertising campaigns (e.g., Google Ads, Facebook Ads) to maximize ROI and achieve set KPIs.
  6. Data Analysis: Analyze digital marketing data and metrics to track the performance of campaigns and identify areas for improvement. Generate regular reports to showcase results and insights.
  7. Social Media Management: Oversee social media accounts, including content creation, community engagement, and performance analysis. Stay up-to-date with social media trends and algorithms.
  8. Email Marketing: Plan and execute email marketing campaigns, including list management, segmentation, content creation, and A/B testing for optimization.
  9. Conversion Rate Optimization (CRO): Continuously improve website and landing page performance to enhance user experience and increase conversion rates.
  10. Budget Management: Manage the digital marketing budget effectively, ensuring cost efficiency while achieving campaign objectives.
  11. Market Research: Stay informed about industry trends, competitor activities, and emerging digital marketing technologies to keep the company at the forefront of digital marketing innovation.
  12. Team Collaboration: Collaborate with cross-functional teams, including design, development, and sales, to align digital marketing efforts with overall business strategies.
  13. Compliance: Ensure all digital marketing activities comply with relevant laws and regulations, including GDPR and other data protection guidelines.
  14. Analytics Tools: Proficiency in using various digital marketing tools and platforms, such as Google Analytics, SEO tools, email marketing software, and social media management tools.

Qualifications:

  • Bachelor's degree in Marketing, Digital Marketing, or a related field.
  • 4+ years of experience in digital marketing.
  • Strong analytical skills and data-driven decision-making.
  • Proficiency in digital marketing platforms and tools.
  • Excellent communication and writing skills.
  • Creative thinking and problem-solving abilities.
  • Up-to-date knowledge of digital marketing trends and best practices.
  • Ability to work independently and as part of a team.

Position: Hindi Editorial

Number of Vacancies: Multiple

Job Description:

Responsibilities:

  1. Content Creation: Develop engaging and high-quality articles, blogs, reports, features, and more in Hindi for GaneshaSpeaks.com, enhancing the overall content quality.
  2. Content Enhancement: Proofread and refine original content, adapt content for various delivery platforms (e.g., Website, IVR, SMS, Mobile Site, Voice Portal), and ensure its alignment with the portal's standards.
  3. Collaboration: Work closely with different departments and team members to maintain and evolve content materials for the portal and content partners.

Keywords: Content Writers, Content Developers, Website Content Developers, Website Developers, Sub-editor, Publishing, Editorial news, Translation

Candidate Profile:

Mandatory Qualifications:
  • Hindi Proficiency: A genuine Hindi writer with excellent writing skills, a deep expressive ability, and a strong commitment to understanding the digital platform and its unique content requirements.
  • Versatility: Fluent and expressive, capable of adapting to various content writing styles and domains.
  • Language Skills: Ability to type in Hindi script using Unicode and other formats.
  • Bilingual Skills: Proficiency in English with the capability to translate content from English to Hindi.
  • Experience: Some prior experience in content writing and digital media.
Desirable Qualifications:
  • Educational Background: Hindi Honours Graduate/Post Graduate with an exceptional command of spoken and written Hindi.
  • Communication Skills: Outstanding written and spoken communication skills and expressive abilities.
  • Multilingual: Knowledge of Gujarati or a third Indian/International language is a plus.
  • Web Experience: Previous involvement in website and digital platform development and content creation.
  • Print and Advertising: Exposure to the print and advertising industry will be advantageous.
  • Confidence: A confident and dedicated approach to work.
Experience Range:
  • Minimum Experience: 1-2 years
  • Maximum Experience: 5 years

Compensation: Competitive and in line with industry standards

Location: Delhi / Jaipur


Position: Customer Support Executive

Number of Vacancies: Multiple

Key Responsibilities:

  1. Customer Assistance: Provide exceptional customer support by addressing inquiries, resolving issues, and assisting customers through various channels, including phone, email, chat, and social media.
  2. Issue Resolution: Analyze customer concerns and complaints, troubleshoot technical problems, and find effective solutions promptly to ensure customer satisfaction.
  3. Product Knowledge: Develop and maintain an in-depth understanding of the company's products, services, and policies to provide accurate information and support to customers.
  4. Communication: Communicate clearly and professionally with customers, ensuring they receive concise and understandable explanations and instructions.
  5. Documentation: Maintain detailed and accurate records of customer interactions, issues, and resolutions in the company's customer relationship management (CRM) system.
  6. Escalation Handling: Identify and escalate complex issues or unresolved problems to senior support personnel or relevant departments for further investigation and resolution.
  7. Feedback Collection: Gather customer feedback, suggestions, and concerns to help improve products and services, and relay this information to the appropriate teams within the organization.
  8. Product Training: Stay updated with product updates and changes, and provide training and guidance to customers when necessary.
  9. Knowledge Sharing: Share insights and best practices with the customer support team to improve overall efficiency and customer service quality.
  10. Quality Assurance: Monitor your own performance through call recordings, chat transcripts, or email responses to ensure adherence to company standards and guidelines.
  11. Adherence to SLAs: Ensure compliance with service level agreements (SLAs) and response time targets to maintain a high level of customer satisfaction.
  12. Conflict Resolution: Handle challenging and escalated customer interactions with professionalism and empathy, striving to turn negative experiences into positive ones.
  13. Continuous Improvement: Identify areas for process improvement within the customer support workflow and suggest solutions to enhance efficiency and customer experience.

Qualifications:

  • Bachelor's degree or equivalent.
  • Minimum of 3 years of experience in a customer support role.
  • Strong verbal and written communication skills.
  • Empathetic and patient demeanor when dealing with customers.
  • Proficiency in using customer support software and CRM systems.
  • Problem-solving skills and the ability to think critically.
  • Adaptability to different customer personalities and situations.
  • Excellent time management and organizational skills.
  • Team player with the ability to collaborate effectively.
  • Knowledge of industry-specific products or services (if applicable).
  • Willingness to work flexible hours, including evenings and weekends (if required).

If you meet these qualifications and are dedicated to delivering exceptional customer support, we encourage you to apply for this position and contribute to our team's success.

Contact info: e-mail: [email protected]


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